All Systems Operational

Uptime over the past 90 days. View historical uptime.
Email Operational
90 days ago
100.0 % uptime
Today
Phone System Operational
90 days ago
100.0 % uptime
Today
Billing Systems Operational
90 days ago
99.99 % uptime
Today
Ansonia RescueNet Operational
90 days ago
100.0 % uptime
Today
Pittsburgh RescueNet Operational
90 days ago
100.0 % uptime
Today
Danville RescueNet Operational
90 days ago
100.0 % uptime
Today
Mid-West RescueNet Operational
90 days ago
100.0 % uptime
Today
AdvanceReporting Operational
90 days ago
100.0 % uptime
Today
QVERT Claims Operational
90 days ago
99.98 % uptime
Today
QVERT Reporting Operational
90 days ago
100.0 % uptime
Today
Remote Desktop Services Operational
90 days ago
100.0 % uptime
Today
VPN Operational
90 days ago
100.0 % uptime
Today
DUO Login Operational
90 days ago
100.0 % uptime
Today
Q-Bi Portal Operational
90 days ago
100.0 % uptime
Today
File Shares and Printing Operational
90 days ago
100.0 % uptime
Today
SFTP Sites Operational
90 days ago
100.0 % uptime
Today
QMC Web Page Operational
90 days ago
100.0 % uptime
Today
QMC SharePoint Operational
90 days ago
100.0 % uptime
Today
QMC Offices Operational
90 days ago
100.0 % uptime
Today
Pittsburgh Office Operational
90 days ago
100.0 % uptime
Today
Ansonia Office Operational
90 days ago
100.0 % uptime
Today
Danville Office Operational
90 days ago
100.0 % uptime
Today
Omaha Office Operational
90 days ago
100.0 % uptime
Today
Datacenter Operational
90 days ago
100.0 % uptime
Today
Microsoft Teams Operational
90 days ago
100.0 % uptime
Today
Password Manager Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Aug 26, 2026

No incidents reported today.

Aug 25, 2026

No incidents reported.

Aug 24, 2026

No incidents reported.

Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

Aug 21, 2026

No incidents reported.

Aug 20, 2026

No incidents reported.

Aug 19, 2026

Q-Vert Claims Maintenance Weds 08/19/26 8PM ET | 08/20/26 5:30 AM IST
Completed - The scheduled maintenance has been completed.
Aug 19, 21:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 19, 20:00 EDT
Scheduled - What: We will be performing a maintenance release of bug fixes, improvements and new features.

When: Beginning 8:00 PM ET Wednesday 08/19/2026 8PM ET | 08/20/26 | 5:30 AM IST lasting approximately 1 hour.

Why: This is a scheduled release for bug fixes, improvements, and new features.

Impact: Q-Vert Claims Production environment will be offline during this window.
Aug 17, 08:38 EDT

Aug 18, 2026

No incidents reported.

Aug 17, 2026

No incidents reported.

Aug 16, 2026

No incidents reported.

Aug 15, 2026

No incidents reported.

Aug 14, 2026

Intelligent Eligibility Degregaded Performance
Resolved - This incident has been resolved.
Aug 14, 14:11 EDT
Investigating - Optum completed scheduled maintenance overnight. Following the maintenance, we are experiencing degraded performance with Intelligent Eligibility (IE). Real-Time Eligibility (RTE) is returning a Valid status; however, Intelligent Eligibility is incorrectly displaying the same coverage as Invalid.

Optum has been contacted and asked to investigate the issue. Updates will be provided as additional information becomes available.
Aug 14, 09:16 EDT

Aug 13, 2026

No incidents reported.

Aug 12, 2026

No incidents reported.

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