All Systems Operational

Email Operational
90 days ago
100.0 % uptime
Today
Phone System Operational
90 days ago
100.0 % uptime
Today
Billing Systems Operational
90 days ago
99.9 % uptime
Today
Ansonia RescueNet Operational
90 days ago
100.0 % uptime
Today
Pittsburgh RescueNet Operational
90 days ago
100.0 % uptime
Today
Danville RescueNet Operational
90 days ago
100.0 % uptime
Today
Mid-West RescueNet Operational
90 days ago
100.0 % uptime
Today
AdvanceReporting Operational
90 days ago
100.0 % uptime
Today
QVERT Claims Operational
90 days ago
99.3 % uptime
Today
QVERT Reporting Operational
90 days ago
100.0 % uptime
Today
Remote Desktop Services Operational
90 days ago
100.0 % uptime
Today
VPN Operational
90 days ago
100.0 % uptime
Today
DUO Login Operational
90 days ago
100.0 % uptime
Today
Q-Bi Portal Operational
90 days ago
100.0 % uptime
Today
File Shares and Printing Operational
90 days ago
100.0 % uptime
Today
SFTP Sites Operational
90 days ago
100.0 % uptime
Today
QMC Web Page Operational
90 days ago
100.0 % uptime
Today
QMC SharePoint Operational
90 days ago
100.0 % uptime
Today
QMC Offices Operational
90 days ago
100.0 % uptime
Today
Pittsburgh Office Operational
90 days ago
100.0 % uptime
Today
Ansonia Office Operational
90 days ago
100.0 % uptime
Today
Danville Office Operational
90 days ago
100.0 % uptime
Today
Omaha Office Operational
90 days ago
100.0 % uptime
Today
Datacenter Operational
90 days ago
100.0 % uptime
Today
Microsoft Teams Operational
90 days ago
100.0 % uptime
Today
Password Manager Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Optum system maintenance May 8, 2026, 11:00 p.m.-May 9, 2026, 3:00 p.m. EST. May 8, 2026 23:00 - May 9, 2026 15:00 EDT

Optum will perform system maintenance May 8, 2026, 11:00 p.m.-May 9, 2026, 3:00 p.m. EST.

Please be aware that database maintenance will be performed May 8, 2026.
Begin: Friday, May 8, 2026, 11:00 p.m. ET
End: Saturday, May 9, 2026, 3:00 p.m. ET
During this time all clearinghouse transaction processing (claims, remits, eligibility, enrollments and claim status) will be unavailable. In addition, ConnectCenter and Enrollment Central will be offline.

Action Required: Please be aware of system maintenance during the time frame above.

Posted on Apr 21, 2026 - 10:59 EDT
Apr 29, 2026

No incidents reported today.

Apr 28, 2026

No incidents reported.

Apr 27, 2026

No incidents reported.

Apr 26, 2026

No incidents reported.

Apr 25, 2026

No incidents reported.

Apr 24, 2026

No incidents reported.

Apr 23, 2026

No incidents reported.

Apr 22, 2026
Completed - The scheduled maintenance has been completed.
Apr 22, 21:34 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 20:00 EDT
Scheduled - What: We will be performing a maintenance release of bug fixes, improvements and new features.

When: Beginning 8:00 PM ET Wednesday 04/22/2026 8PM ET | 04/23/26 | 5:30 AM IST lasting approximately 1 hour.

Why: This is a scheduled release for bug fixes, improvements, and new features.

Impact: Q-Vert Claims Production environment will be offline during this window.

Apr 20, 09:49 EDT
Apr 21, 2026

No incidents reported.

Apr 20, 2026

No incidents reported.

Apr 19, 2026

No incidents reported.

Apr 18, 2026

No incidents reported.

Apr 17, 2026

No incidents reported.

Apr 16, 2026

No incidents reported.

Apr 15, 2026

No incidents reported.